Blackmagic Mini Recorder not recognized

Hardware
1

Hello all,

I’m having a lot of trouble getting my Blackmagic UltraStudio Mini Recorder to read in Touchdesigner for an unknown reason. It works fine on my Macbook Pro but I’m using it with a Mac desktop and it won’t show up in the devices list in the Video Device In TOP. The device is read fine by Blackmagic Media Express and Quicktime. I’ve tried both the newest stable and experimental builds of Touch, reinstalled the latest Blackmagic Desktop Video and restarted, power cycled, unplugged/replugged everything.

Any ideas of things to try to get Touch to recognize it?

TL;DR Blackmagic UltraStudio Mini Recorder does not show up in “Device” dropdown of Video Device In TOP. Works fine in all other software.

System specs:
iMac late 2013
macOS Sierra 10.12.6
3.2 Ghz Intel i5
16GB 1600 MHz DDR3
NVIDIA GeForce GT 755M 1024 MB

Touchdesigner099
64-Bit Build 2018.27840

Thank you so much for the help! Let me know if any other info might help!

2

In the past on Windows we have seen that the Mini Recorder does not work. Unfortunately we do not have one to test with and have not tried it on macOS.

To clarify, is it working on one of your Macs and not another? If so, you should look at what the differences are, like if you are running a different version of macOS or have a different version of the BlackMagic software/drivers installed.

3

A long shot, but make sure you’re on driver 10.11.4 instead of 11.0, there’s another forum post about 11.0 not working right now.