I am experiencing a persistent and severe issue where my system crashes with a VIDEO TDR FAILURE Blue Screen of Death (BSOD) while running TouchDesigner. This happens consistently, though the timing varies.
I am looking for guidance on potential fixes, especially regarding driver compatibility with my RTX A5000 card.
1. Crash Behavior / Symptoms
The crash occurs in two distinct patterns:
Immediate Freeze: Sometimes, the TouchDesigner UI freezes within a few minutes of launching the application, leading to a full PC crash.
Delayed Crash: At other times, TouchDesigner runs fine while playing content for several hours, but then the system suddenly crashes without warning.
GPU Driver Version Currently Used: NVIDIA 555.99 (This is the version that leads to the crash)
Error Message: VIDEO TDR FAILURE
3. Steps Taken to Resolve the Issue
I have already attempted the following troubleshooting steps, but the issue persists:
Driver Update: I tested the latest NVIDIA Game Ready Driver 581.80, but the crash still occurred.
TouchDesigner Version Update: I was originally using 2023.12370. After seeing the discussion about a Vulkan device error in a similar build on this forum ([link to the thread: https://forum.derivative.ca/t/td-2023-12370-vulkan-device-error-windows-11/719358]), I updated to the latest Official Build 2023.12600. This did not resolve the TDR failure.
4. Specific Question
Any advice on how to stop this consistent TDR failure would be greatly appreciated.
A full system crash/BSOD is likely another issue with your computer. It’s incredibly hard for TouchDesigner to cause a BSOD. It can certainly crash on it’s own though. A BSOD is more likely a general system configuration issue, or a hardware failure.
What kind of project are you running on the system? Does it crash if you just run the default simple project for a while?
Thank you for the quick response. I understand that a full BSOD is rarely caused by TouchDesigner itself and is more likely a system-level or hardware issue.
The current setup was a program porting effort done on client-provided PCs within a tight schedule, so a thorough system validation was indeed not possible.
Project Details
We are running two different contents on two separate PCs each (two PCs total):
Content A: Primarily involves video switching synchronized with a timeline and handling external communication via WebSocket.
Content B: Includes Content A’s functionality plus significant Geo Instancing operations (higher GPU load).
Current Status and Crash Conditions
First, I updated the OS to Windows 11 25H2, which significantly reduced the crash frequency.
However, even on 25H2, the system still crashes sometimes while editing nodes in the TouchDesigner Network Editor.
Importantly, operating the UI built in Perform Mode has not caused any crashes so far. This suggests the issue might be related to the Editor’s resource handling during interactive editing.
Although the root cause remains unidentified, I hope this detailed report of the dual crash patterns (immediate/delayed) and the specific condition (crashing during editing) can serve as a reference for others who might encounter similar issues with the RTX A5000 and TouchDesigner.