Can not install TouchDesigner in my laptop

General TouchDesigner Discussion
1

Hi, I have been trying to install TouchDesigner for the last 2 weeks. I have tried updating my driver or downloading the earliest versions (the earliest I tried was 2022.33910) It somehow worked when I downloaded the 2022.35320 version, but only for once and then it disappeared. I have checked that every time I click on TouchDesigner, it works on the back, but there is no display of the software. My computer is perfectly fine with working with other 3D Softwares but not for TouchDesigner.

Here are my Hardware specs;
HP Pavilion Gaming 15-ec0457ng (15,6 Zoll / FHD IPS 144Hz) Gaming Laptop
(AMD Ryzen 5 3550H, 16GB DDR4 RAM, 512GB SSD, Nvidia GeForce GTX 1660Ti 6GB, Max Q, Windows11, BT5) schwarz / grün.

Hope it will help, I am not the best with understanding computers, Thanks.

2

Hello,

As a first step, make sure that all your drivers, including integrated graphic drivers, are up to date and that your machine is free of bloatware.

The Bulk Crap Uninstaller helps in identifying unwanted or unneeded software: https://www.bcuninstaller.com/

Find the latest driver for your GPU at Official Drivers | NVIDIA
or use Nvidia Geforce Experience Update Drivers & Optimal Playable Settings

You can also make sure that your integrated GPU is running on the latest version available via Intel Driver Assistant.

You can use the AMD Adrenalin if you have an AMD Integrated GPU, in minimal install mode, via https://www.amd.com/en/products/software/adrenalin.html

:zap::zap::zap: If your machine comes with a proprietary power management software (From Asus, Dell / Alienware… etc), make sure that it’s setup properly to run TouchDesigner on the Nvidia / AMD DEDICATED GPU when plugged to power. Otherwise, it’s likely that TouchDesigner would run on the integrated graphics, hence it is important to also make sure your integrated graphics are up to date.

If the issue persists, try to generate a dump using Using WinDbg to Debug Crashes - Derivative