Crash opening a window with offset in a multi-display

Bugs
1

Hi,

I am working with multiple screen setup (first screen [1920x1080] as working space, other screens as stage). When I open a window for the second screen (resolution: 1280x800, offset: 1920x280) TD crashes. However, if I open the window with offset 0x0, I can move the window to the desired location using sliders or entering offset values by hand.

Hardware I am using:

  • MSI Ge72 6QF Apache Pro
  • Windows 10 64 bit
  • 16 Gb RAM
  • Intel Core i7 - 6700 HQ CPU@2.60 GHz
  • NVidia Geforce GTX970M

Thanks!
windowCrash.1.toe (3.79 KB)

2

apart from this bug, a quick tip:

You should always build your multiscreen setup with only one window.
So you use one perform window which covers all your monitors, so in this case the perform window should have 1920+1280 width, and 1080 height. Use containers to to fill this perform window and to seperate your controlpanel from the output, so make one controlpanel container 1920x1080, and a output container, 1280x800, and align them horizontally left to right.

See tutorial here: matthewragan.com/2015/04/10/thp- … hdesigner/

3

Oh yes, I know about the multi-window setup. I forgot to mention that my “working space” is my touch designer editor window (I want to play with the nodes, do the scipting etc.) :slight_smile: I also forgot to mention that I am using Touch Designer 64-bit, build 58140.

Thanks!

4

Does it create a .dmp file you can post as well? We’ve been seeing these kinds of issues on Windows 10 with multi-monitor setups.

5

Has there been any updates on this issue? I am also on a MSI Windows 10 with a NVidia Geforce GTX980M. If I right click and open a bordered window it works fine but if I use the window properties panel from perform or any window component and click “Open in Separate Window” it locks up and I have to force quit. Is this a windows 10 issue or a graphics driver issue? Should I downgrade my nvidia drivers?

6

No, It just hangs up and becomes unresponsive.

But, something interesting happened today, I re-opened the crash file to see if any dmp file was created, I connected another monitor and the window opened with no problem. Before that, I was using a 1024x768 projector, and the program the program keeps hanging.

I’ll try more and post the results.

7

I hit the same bug. Perform works, not separate window. Any clues yet?

Edit - maybe slightly different - I’m choosing a monitor number, not using offset and still get the problem. Opening on the main monitor seems OK, but others causes the crash. Leaving it stuck in case a dmp finally comes out.

8

Oops, it gets worse. With a second TD instance open, if it’s on a second screen, if I try to add an Op, there’s a crash just showing the Op picker.

9

The MSI laptops all come with terrible bloatware that has been known to cause these issues, recommend uninstalling all that stuff or better yet doing a fresh install of Windows without the crap!
Read more here: Freeze when opening window (2018.24410, WIN 10 Pro) - #8 by malcolm

ASUS are also known for this and same recommendation.