Crashes after being open for too long

After touch designer is open in the background for several hours, it will randomly crash.

This happened to me several times.

The network that was present was the default example (maybe with small modifications)

Windows 64 bit 2017.16620.

I can upload logs if you can point me to their location.

Do you get a new .dmp file when TD crashes? (it will be in same directory as your .toe file). That is the crashdump file, you can attach that file here. (maybe zip it first, not sure if forum accepts dmp files as attachments)

Ok, now I noticed there is a dump file.

Before I upload, can someone say if it is safe to show it on a public forum? Does it contain personal information?

Thank you!

You can also email it to support@derivative.ca, you should also attach your .toe file which causes the crash and a description.

The .dmp files will not include personal information.

But as Idzard said please forward to support and we’ll take a look.