Attempting to load the probe tool from the palette causes TD to crash with an error:
The Vulkan Device has returned a fatal error code.
This usually happens if a GPU operation runs for too long or is stuck in an infinite loop....
To reproduce the error:
- Open a new project in TD 2022.24200 in Windows
- Open the palette
- Drag probe from the Tools section into the project
hey @tekt, so far I can’t reproduce this on my machine in 2022.22400 (win 11, RTX2070, nvidia driver 511.x).
Have your already tried upgrading your video card driver to latest?
I updated the driver. It was 511.?? and it’s now 512.96.
I’m still able to reproduce the issue.
Same thing after a full reboot.
i have two computers here at the studio. One of my machines has this same crash behavior every time when adding the probe tool, even after clean reboot and fresh Nvidia driver installed. Issue is reproducible with TD builds 26590, 25370, & 24200.
These are the specs on that machine with probe crash:
GeForce RTX 2080
driver - 516.59
Windows 10 Pro
On my other computer, i do not get the crash:
Quadro RTX 5000
driver - 513.12
Windows 10 LTSC v.1809
Is it occurring in the latest build that we just released, 2022.26590 ?
sorry yes, just updated my post with all TD versions i’ve tested.
@attackrelease Thanks for the details.
On the machine where the crash is occurring, could you please try setting a Windows Environment variable TOUCH_ENABLE_NV_AFTERMATH=1 and recreating the crash? This should create a new dump file from the crash that we can look at.
Thanks for the file.
By any chance could you let me know if the machine that crashes, with the 2080, is a laptop (possibly with MaxQ)?
@tekt, if you are around… what were the specs of your machine?
Windows 10 Pro x64
Core i9-10850K @ 3.60GHz
GPU driver 512.96
Motherboard: Gigabyte Z490 VISION D
not a laptop, the crashing machine is a standard desktop tower. here are more specs on it–>
cpu: Intel(R) Core™ i7-9700K CPU @ 3.60GHz 3.60 GHz
GPU: GeForce RTX 2080
MB: ASUS PRIME Z390-A
Experiencing the same thing on my system:
CPU: AMD Ryzen Threadripper 2950X
GPU: RTX 3080 driver 516.94
RAM: 64 GB
OS: Windows 10 Pro 19043.1889
Hi. We’ve just made a fix here in builds 2022.27340 and later.
Will be available in the next build.
massive love, thanks y’all
It seems this bug has returned in 2022.28040 - Windows 11, 2080ti with studio drivers 522.30.
Hey @neonghost3d ,
are you on a laptop or machine with both dedicated and integrated graphics ?
No - on an older X399/AMD 2950x Threadripper system. On occasions I do have a second GPU attached via a thunderbolt 3 egpu, but when this crash was occurring the egpu was not connected.
Just some more info - the windows system event log dumps this at crash time:
The description for Event ID 0 from source nvlddmkm cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
Error occurred on GPUID: 4100
The message resource is present but the message was not found in the message table
Does the crash happen in an empty file or is it only in a specific project?
I know it’s a bit painful but does switching from Studio driver to Gaming driver change anything?
I’m not able to reproduce at the moment.