Unfortunately I have a recurring issue with TD hangs on my RTX5080 laptop (Lenovo Legion).
My project runs fine for a random amount of time (it could be anything between 30 minutes to 2 hours), but eventually freezes and I can’t see any specific pattern (like content, UI interaction/parameter changes or extreme load). Obviously this is a deal breaker for a live show and I can’t find a solution. My project uses two Engine COMPs running with independent clocks (though this setting doesn’t help), loading different scenes and blending them (it’s a VJ deck). The problem occurs both in perform mode and without it. GPU is not pushed to the limit at all with at least 50-60% of headroom with the most intense scenes and post-fx. I’m not using any NVidia OPs. I’ve never encountered a hang running a single tox that I’m loading into the Engine COMPs.
Based on the stack trace, the deadlock happens between the OS and NVidia (win32u!NtDxgkSubmitPresentToHwQueue+0x14).
I’m runnning both the latest Studio Driver (596.36) and TD (32460). It also used to freeze with the previous NVidia driver (595.79) and I waited for the update hoping for the best.
Can anybody help with troubleshooting or tell me what tweaks to try? Downgrading drivers, TD? I tried super-conservative NVidia settings, reinstalling drivers and Touch, etc. Maybe somebody solved a similar problem?
Unfortunately the problem is also present in 2025.32820 both with NVidia Studio Driver 596.36 and 610.47. Hangs within minutes. Stable under 2025.32280 with only one hang over a 8h period with high load (multiple complex scenes loaded/unloaded into two Engine COMPs and live mixed), but this one hiccup happened during quick NDI source switching operations and might have been related to that.
When I was asking around before choosing a performance laptop everybody said “get the best gear you can afford”, but now when I bought an RTX 5080 I hear “your hardware is too new”, so it’s a bit frustrating… I hope this gets some attention one day , until then I’m locked to version 32280 and can’t use any new features.
Not sure if you tried already, but especially on a laptop, the first step is getting rid of the hidden bloatware running in the background. If you search this forum you see that bloatware has been the cause of by far the largest part of laptop TD issues. See this post from @jetxs for a tool for cleaning that up:
Yes, I removed most of preinstalled crap and it didn’t help. Besides, this is obviously tied to TD version. Works with 32280, all later versions hang pretty quickly. And only when two scenes are loaded to two engines in parallel and mixed. Individual scenes never make TD freeze, so it’s some kind of synchronization issue (they are running with independent clocks).
I recommend to email a download link to the dumpfile to support@derivative.ca together with the smallest possible network that has the reproducible crash.
@flogiston We posted 2025.30070 a couple of weeks ago, this build has a fix for the reported issue. We’d love to get confirmation its working for you now.
Thanks