Hi Rob so i have downloaded and installed SDK V1.10.8
and put the config file on the desktop.
I have opened touch and got the same problem, but I do have the text info now. It seems that is sees the camera and the config file fine but for some reason it cant open it.
\[11/15 14:11:20.495795\]\[info\]\[19680\]\[Context.cpp:68\] Context created with config: C:\\Users\\sean\\Desktop\\OrbbecSDKConfig_v1.0.xml \[11/15 14:11:20.495880\]\[info\]\[19680\]\[Context.cpp:73\] Work directory=C:\\Users\\sean\\Desktop, SDK version=v1.10.8-20240604-d1671a341 \[11/15 14:11:20.497032\]\[info\]\[19680\]\[MfPal.cpp:103\] createObPal: create WinPal! \[11/15 14:11:20.530373\]\[info\]\[18112\]\[GVCPClient.cpp:310\] 0, 3, 248, 1 \[11/15 14:11:20.530509\]\[info\]\[18112\]\[GVCPClient.cpp:352\] 2,1, 48:B0:2D:9B:37:93,7, 5,0, 192.168.1.10, 255.255.255.0, 192.168.1.1, Orbbec, OI-BC300I, 2.0.4, Orbbec, BX7D6410038, \[11/15 14:11:21.531626\]\[info\]\[19680\]\[GVCPClient.cpp:76\] - mac:48:B0:2D:9B:37:93, ip:192.168.1.10, sn:BX7D6410038, pid:0x0000 \[11/15 14:11:21.533981\]\[info\]\[19680\]\[DeviceManager.cpp:15\] Current found device(s): (1) \[11/15 14:11:21.534061\]\[info\]\[19680\]\[DeviceManager.cpp:20\] - Name: Femto Mega i, PID: 0x06c0, SN/ID: BX7D6410038, Connection: Ethernet, MAC:48:B0:2D:9B:37:93, ip:192.168.1.10 \[11/15 14:11:23.547393\]\[info\]\[19680\]\[Context.cpp:84\] Context destroyed \[11/15 14:11:23.547743\]\[info\]\[25744\]\[GVCPClient.cpp:310\] 0, 3, 248, 1 \[\*\*2 logs in 3017ms, last: 14:11:22.545802\*\*\] \[11/15 14:11:23.547997\]\[info\]\[10048\]\[GVCPClient.cpp:352\] 2,1, 48:B0:2D:9B:37:93,7, 5,0, 192.168.1.10, 255.255.255.0, 192.168.1.1, Orbbec, OI-BC300I, 2.0.4, Orbbec, BX7D6410038, \[\*\*2 logs in 3017ms, last: 14:11:22.545814\*\*\] \[11/15 14:11:23.548224\]\[info\]\[13612\]\[GVCPClient.cpp:76\] - mac:48:B0:2D:9B:37:93, ip:192.168.1.10, sn:BX7D6410038, pid:0x0000 \[\*\*2 logs in 2016ms, last: 14:11:23.546053\*\*\] \[11/15 14:11:23.549050\]\[info\]\[19680\]\[Context.cpp:68\] Context created with config: C:\\Users\\sean\\Desktop\\OrbbecSDKConfig_v1.0.xml \[11/15 14:11:23.549091\]\[info\]\[19680\]\[Context.cpp:73\] Work directory=C:\\Users\\sean\\Desktop, SDK version=v1.10.8-20240604-d1671a341 \[11/15 14:11:23.549131\]\[info\]\[19680\]\[MfPal.cpp:103\] createObPal: create WinPal! \[11/15 14:11:23.576672\]\[info\]\[19852\]\[GVCPClient.cpp:310\] 0, 3, 248, 1 \[11/15 14:11:23.576795\]\[info\]\[19852\]\[GVCPClient.cpp:352\] 2,1, 48:B0:2D:9B:37:93,7, 5,0, 192.168.1.10, 255.255.255.0, 192.168.1.1, Orbbec, OI-BC300I, 2.0.4, Orbbec, BX7D6410038, \[11/15 14:11:24.577807\]\[info\]\[19680\]\[GVCPClient.cpp:76\] - mac:48:B0:2D:9B:37:93, ip:192.168.1.10, sn:BX7D6410038, pid:0x0000 \[11/15 14:11:24.578485\]\[info\]\[19680\]\[DeviceManager.cpp:15\] Current found device(s): (1) \[11/15 14:11:24.578623\]\[info\]\[19680\]\[DeviceManager.cpp:20\] - Name: Femto Mega i, PID: 0x06c0, SN/ID: BX7D6410038, Connection: Ethernet, MAC:48:B0:2D:9B:37:93, ip:192.168.1.10 \[11/15 14:11:26.592958\]\[info\]\[19680\]\[Context.cpp:84\] Context destroyed \[11/15 14:11:26.593107\]\[info\]\[8136\]\[GVCPClient.cpp:310\] 0, 3, 248, 1 \[\*\*2 logs in 3016ms, last: 14:11:25.590546\*\*\] \[11/15 14:11:26.593821\]\[info\]\[8064\]\[GVCPClient.cpp:352\] 2,1, 48:B0:2D:9B:37:93,7, 5,0, 192.168.1.10, 255.255.255.0, 192.168.1.1, Orbbec, OI-BC300I, 2.0.4, Orbbec, BX7D6410038, \[\*\*2 logs in 3017ms, last: 14:11:25.590556\*\*\] \[11/15 14:11:26.594065\]\[info\]\[6372\]\[GVCPClient.cpp:76\] - mac:48:B0:2D:9B:37:93, ip:192.168.1.10, sn:BX7D6410038, pid:0x0000 \[\*\*2 logs in 2016ms, last: 14:11:26.591702\*\*\] \[11/15 14:11:26.595820\]\[info\]\[19680\]\[Context.cpp:68\] Context created with config: C:\\Users\\sean\\Desktop\\OrbbecSDKConfig_v1.0.xml \[11/15 14:11:26.595913\]\[info\]\[19680\]\[Context.cpp:73\] Work directory=C:\\Users\\sean\\Desktop, SDK version=v1.10.8-20240604-d1671a341 \[11/15 14:11:26.595982\]\[info\]\[19680\]\[MfPal.cpp:103\] createObPal: create WinPal! \[11/15 14:11:26.627449\]\[info\]\[7308\]\[GVCPClient.cpp:310\] 0, 3, 248, 1 \[11/15 14:11:26.627594\]\[info\]\[7308\]\[GVCPClient.cpp:352\] 2,1, 48:B0:2D:9B:37:93,7, 5,0, 192.168.1.10, 255.255.255.0, 192.168.1.1, Orbbec, OI-BC300I, 2.0.4, Orbbec, BX7D6410038, \[11/15 14:11:27.628932\]\[info\]\[19680\]\[GVCPClient.cpp:76\] - mac:48:B0:2D:9B:37:93, ip:192.168.1.10, sn:BX7D6410038, pid:0x0000 \[11/15 14:11:27.629659\]\[info\]\[19680\]\[DeviceManager.cpp:15\] Current found device(s): (1) \[11/15 14:11:27.629748\]\[info\]\[19680\]\[DeviceManager.cpp:20\] - Name: Femto Mega i, PID: 0x06c0, SN/ID: BX7D6410038, Connection: Ethernet, MAC:48:B0:2D:9B:37:93, ip:192.168.1.10 \[11/15 14:11:29.643232\]\[info\]\[19680\]\[Context.cpp:84\] Context destroyed \[11/15 14:11:29.643386\]\[info\]\[23452\]\[GVCPClient.cpp:310\] 0, 3, 248, 1 \[\*\*2 logs in 3015ms, last: 14:11:28.641155\*\*\] \[11/15 14:11:29.644101\]\[info\]\[15380\]\[GVCPClient.cpp:352\] 2,1, 48:B0:2D:9B:37:93,7, 5,0, 192.168.1.10, 255.255.255.0, 192.168.1.1, Orbbec, OI-BC300I, 2.0.4, Orbbec, BX7D6410038, \[\*\*2 logs in 3016ms, last: 14:11:28.641164\*\*\] \[11/15 14:11:29.644383\]\[info\]\[27040\]\[GVCPClient.cpp:76\] - mac:48:B0:2D:9B:37:93, ip:192.168.1.10, sn:BX7D6410038, pid:0x0000 \[\*\*2 logs in 2015ms, last: 14:11:29.642016\*\*\] \[11/15 14:11:42.724883\]\[info\]\[19680\]\[Context.cpp:68\] Context created with config: C:\\Users\\sean\\Desktop\\OrbbecSDKConfig_v1.0.xml \[11/15 14:11:42.724995\]\[info\]\[19680\]\[Context.cpp:73\] Work directory=C:\\Users\\sean\\Desktop, SDK version=v1.10.8-20240604-d1671a341 \[11/15 14:11:42.725648\]\[info\]\[19680\]\[MfPal.cpp:103\] createObPal: create WinPal! \[11/15 14:11:42.755225\]\[info\]\[27612\]\[GVCPClient.cpp:310\] 0, 3, 248, 1 \[11/15 14:11:42.755412\]\[info\]\[27612\]\[GVCPClient.cpp:352\] 2,1, 48:B0:2D:9B:37:93,7, 5,0, 192.168.1.10, 255.255.255.0, 192.168.1.1, Orbbec, OI-BC300I, 2.0.4, Orbbec, BX7D6410038, \[11/15 14:11:43.756256\]\[info\]\[19680\]\[GVCPClient.cpp:76\] - mac:48:B0:2D:9B:37:93, ip:192.168.1.10, sn:BX7D6410038, pid:0x0000 \[11/15 14:11:43.756941\]\[info\]\[19680\]\[DeviceManager.cpp:15\] Current found device(s): (1) \[11/15 14:11:43.757042\]\[info\]\[19680\]\[DeviceManager.cpp:20\] - Name: Femto Mega i, PID: 0x06c0, SN/ID: BX7D6410038, Connection: Ethernet, MAC:48:B0:2D:9B:37:93, ip:192.168.1.10 \[11/15 14:11:45.770042\]\[info\]\[19680\]\[Context.cpp:84\] Context destroyed \[11/15 14:11:45.770227\]\[info\]\[22976\]\[GVCPClient.cpp:310\] 0, 3, 248, 1 \[\*\*2 logs in 3014ms, last: 14:11:44.768384\*\*\] \[11/15 14:11:45.771094\]\[info\]\[27564\]\[GVCPClient.cpp:352\] 2,1, 48:B0:2D:9B:37:93,7, 5,0, 192.168.1.10, 255.255.255.0, 192.168.1.1, Orbbec, OI-BC300I, 2.0.4, Orbbec, BX7D6410038, \[\*\*2 logs in 3015ms, last: 14:11:44.768395\*\*\] \[11/15 14:11:45.771407\]\[info\]\[18020\]\[GVCPClient.cpp:76\] - mac:48:B0:2D:9B:37:93, ip:192.168.1.10, sn:BX7D6410038, pid:0x0000 \[\*\*2 logs in 2015ms, last: 14:11:45.768794\*\*\]