How do I fix this error?

Hello everyone, I have a question about vulkan and nvdia.
I bought a new Windows laptop and then I opened TouchDesigner app. It doesn’t work it.
TouchDesigner pops out Upgrade Nvidia. But, My Nvidia version is the latest. Also, I tried the downgrade version. But, not working.
1
Also, it appears about the Vulkan Device Error
Here is my laptop spec :
NVIDIA GeForce RTX 3080 Ti Laptop GPU
Drive version 551.23
AMD Ryzen 9 6900HX with Radeon Graphics
16G RAM

Hey @rickey

As a first step, make sure that all your drivers, including integrated graphic drivers, are up to date and that your machine is free of bloatware.

The Bulk Crap Uninstaller helps in identifying unwanted or unneeded software: https://www.bcuninstaller.com/

Find the latest driver for your GPU at Official Drivers | NVIDIA
or use Nvidia Geforce Experience Update Drivers & Optimal Playable Settings

You can also make sure that your integrated GPU is running on the latest version available via Intel Driver Assistant.

You can use the AMD Adrenalin if you have an AMD Integrated GPU, in minimal install mode, via https://www.amd.com/en/technologies/software

:zap::zap::zap: If your machine comes with a proprietary power management software (From Asus, Dell / Alienware… etc), make sure that it’s setup properly to run TouchDesigner on the Nvidia GPU when plugged to power. Otherwise, it’s likely that TouchDesigner would run on the integrated graphics, hence it is important to also make sure your integrated graphics are up to date.

Best,
Michel

1 Like

Thank you for your immediate reply, @JetXS

I will try the above! Thank you so much!

Best regards,

Ricky