I am a beginner on TouchDesigner, have some issues on my commercial license,
My first question:
It is quite confused for me about the license, I purchased the commercial license in the Nov 10th 2020, I installed it and run it which was good;
Suddenly, my TouchDesigner turn back to Non-commercial version when I try to open it yesterday, So I paid other USD 300 to update it, but my TouchDesigner still running as non-commercial license.
I can’t disable my commercial license, I selected the commercial license and clicked the disable key on the license manger, I 've got the error message said: "Key must be valid or expired: unrecognized format(5).
Also I can’t get ride of the non-commercial license on the same machine, there are 3 pieces of non-commercial license on the same machine which impossible to disable. I used non-commercial license to learn TouchDesigner than I spend $900 to purchase and updated it, but still stick on the non-commercial license.
How to disable my non-commercial license and ONLY run my commercial license on one machine?
Love the TouchDesigner very much, can’t wait to run it !