issue with latest Touch and Windows 7

General TouchDesigner Discussion
1

Hi,

ok when I first installed the old version of Touch 14* it ran a very complex show, except that it seemed that the shared memory deformations weren’t making it from one process to another (impossible to debug, but the same exact show is running fine on XP, one computer over, and it’s been running for a year, so it’s not a bug of the logic).

I tried the program compatibility tool, which tried to make a fix to adapt to windows xp service pack 2.

At that point Touch (by itself, not running the show) started loading in ram but not appearing as a running application nor opening window - I get a message whetehr or not I want to allow it to make changes to the computer, I say yes, but that’s it.

I’ve tried uninstalling it and reinstalling it, then I’ve tried the latest Touch as well, no luck. Same exact behavior, I see in the process list at about 29MB, but it doesn’t use CPU - just sits there.

I figure that the program compatibility tool has made changes which, because the latest is the same path, are also applied to the latest version - and they’re obviously the wrong changes, but I don’t know how to undo them. Anyone?

Then of course I’ll be back where I started when I go back t the older touch, thinking that the shared memory deforms are not working in Win7

2

Silly question, but are you using Pro? FTE Commercial now uses shared memory OPs but back in the 14xx days only Pro used them.

Also, when you uninstall in Windows7, after the uninstall process go to C:\Program Files\Derivative and delete any remaining folders. Once you’ve re-installed TouchDesigner, go back to this installation directory in Windows Explorer and if “Compatibility Files” show up in the toolbar, they can cause problems. Click on the “Compatibility Files” option and delete all such files. We’ve addressed this issue in later builds, but these were some of the teething pains we discovered when we got TouchDesigner running in Windows7.

3

Thanks.

When I uninstall Touch, the Derivative folder (under x86) is gone too, but for example the license is not. Is there another folder that I should look into, or registry entries that are related to the old installation? (I uninstall from the control panel)

d

4

You can do a file search for ins1.dat or ins2.dat. Those are the license files, they are in different places depending on how old the installation is.