Gallo
March 12, 2026, 4:53pm
1
Hi,
I am experiencing an issue playing audio embedded in a movie file.
I drop a videoFileIN TOP and add an audioMovieCHOP. Video is playing ok but no sound in the CHOP (flat waveform). Sequential or Timeline mode.
If i extract the sound and load video and audio separately everything is ok.
Video codec : 8400 x 1050 pixels H265 / 20 Mbps / 25 fps
Audio codec : Stereo AAC 317 Kbps 48K sampling
Tested under Windows 11 and macOS Tahoe.
TD 2025.32460 Commercial
Thanks
snaut
March 18, 2026, 11:26am
2
Hi @Gallo ,
could you provide us with a small example of the video? If you can’t share publicly please email to support@derivative.ca mentioning this forum topic.
cheers
Markus
Gallo
March 18, 2026, 3:22pm
3
Hi,
This is a heavy movie file and i tried extracting a part to send as an example.
I guess there is something weird with the encoding because as soon as i try extracting :
extracting without re-encoding : the software crashes
extracting with very light re-encoding : audioMovie is working fine with the extracted part
I can send you the file if you want to have a look anyway but i thing there is something going on with the original encoding.
thanks