I fresh install Windows pretty much every year, on the same hardware. For the past few times I have forgotten to go into Touchdesigner license manager to delete the local key. I get I may be an edge case, with reinstalling windows yearly. However, I am probably not the only one who has forgotten to delete the local key.
Instead of going through a support/license email ticket and waiting a few days for it to get resolved. Can you just let everyone delete a key from their online accounts?