Realsense 455 not recognized

Bugs
#1

I’m unable to get Realsense 455 output.
Currently on Windows build 18363
Using Realsense camera browser
Using Crossplatform api

44350- D455 recognized, but errors:

Name: /project1/camer aBrowser
: Type: Container COMP
children: 21

Total Cooks: 17
I CPU Cook Time: 0.000 ms (cpu Cook Time not measured on previous cook)
GPU Cook Time: 0.000 ms

cook Frame: 134 (/local/time/clock)
children cpu Cook Time (Previous Frame): 0.310 ms
children GPu Cook Time (Previous Frame}: 0.002 ms
4 networks with errors inside.
Script errors:

Error: (Parameter menusource: API) Traceback (most recent call last):

File “/project1/cameraBrowser”, line “op(’./master0/realsensel’).par.api”,
td.attribute—rror: ‘td.Parcollection’ object has no attribute ‘api’
Context : /project1/camer abr owser /master0/realsensel

(/projectl1/camer aBr owser )
warning: (Parameter menusource: API) Traceback (most recent call last):

File “/projecti/cameraBrowser”, line “op(’./master0/realsensel’).par.api”,
td.AttributeError: ‘td.parcollection’ object has no attribute ‘api‘
Context : /project1/camer abr owser /master0/realsensel

(/project1/camer aBr owser )
Panel Bounds:

#2

If you just put down a RealSense TOP, are you able to get it to work? I think the Palette COMPs need some updating to work in 40K

#3

Similar issue.

Error: Failed to initialize the cross platform API

#4

Hi @dannya,
I can’t reproduce with my D435, I don’t have a D455. From seeing this problem before, I would try 2 things.
A) try a different USB port, not all are equal especially on desktops where they have have different chipsets behind them
B) try a different USB-C cable. Unfortunately there are a lot of USB-C cables out there for charging only (like the ones that come with phones/headphones for charging). As a test, use the cable that came with your RealSense first just to make sure.

#5

Sorry for the delay in looking at this. The D455 works on my machine. Are you able to install the realsense viewer from this link and see if that works?


Note you should use the firmware from this realsense version with TouchDesigner.
#6

Yes. Realsense viewer works