Removing licence from broken laptop


I have an wierd problem, few days back I purchased a commercial licence for Touchdesigner, unfortunayely while the projection was on a great amount of rain destroyed the laptop I was using and on which I had the licence installed. I want to migrate my licence to my new laptop, but it appears the only way to do so is to remove the previous licence (which I can’t do as I can’t access the computer). Is there a solution to this problem?

Mail to and they will help you

Thank you Achim, I luckly solved the issue on my own fixing the previous laptop and transfering the licence to my new one. Thanks a lot!