Hello, i need urgent help for my project. Is there anybody who could help to find my bug in my file. I will pay for this, but i really need help. I am working on some file for some days now but today, in every file i open ten visualisation crash after some random time. I thought perhaps it could be because of the renderbutton and the moviefileout i didnt handle right, but i don’t know. I would be very grateful for personal help thanks Christine
What’s your OS ?
What version of TouchDesigner are you using ?
Does it generate Crash Dumps (.dmp files) when it crashes ?
Do you get any specific error message on screen?
Hei thank you for answering. i have mac book pro Sequoia 15.4.1, 64BG and touchdesigner 2023. I don’t think it has anything to do with the storage capacity. I have been working with these files all the time without any problems.
There is also no error message or crash. It is the visualisation that collapses. It must have something to do with the movie file and playing the video. I have set up a button to render from frame 1, which has worked fine so far. But I once forgot to close or quit the button, can this lead to a problem? It is the case that the collapse of the visualisation happens with different files that are structured differently. If I delete the moviefileout and the renderbutton then it works, but as soon as I insert a movielout the problem comes back. May I send you the file once via wetransfer?
Generally, we offer support for Pro licenses with Pro hours: https://derivative.ca/UserGuide/Pro_Support
General support for Commercial and Non-Commercial licenses is offered via our forum.
If you need hands on support you might consider a Pro license or the communities present on Facebook or Discord.
Back to the issue: So TouchDesigner is not crashing and the file is not closing is it?
It just goes dark?
Is the timeline playing? Is it set to loop?
ok, ui thought this is comunityhelp not from derivative itself. Its for a schoolproject, icant’afford pro:( no Touchdesigner is not crashing and the file is not closing. no the visualisations collaps, meaning the parameters are different, but i dont know exactly which one:( the timeline ist playing and it is set to loop.
Thank you, I am on Discord now, have a good evening:)
If the timeline is not playing make sur it is and see if things work once it is looping then ? What is the source of your visualization ? A Movie File In TOP? What are the parameters set to ?