RESOLVED TD fail to start on windows 10 build 099 and 088 (stuck on splash screen)

bennnnnnnnn9 · October 8, 2020, 12:03am

I’ve had no luck getting to TD to open on my PC after trying a few builds and reinstalling.

It gets stuck on 'Loading ." on the splash screen after checking license. Ive tried creating a project on another computer and opening it up on this PC to see if it was something to do with the initial project, but just get the same result.

My PC is running Windows 10 Home 64-bit, OS build: 19041.508
GTX1080 Driver: 456.38

the dump file’s exception is:
“The thread tried to read from or write to a virtual address for which it does not have the appropriate access”
dump file

Any help, or suggestions would be much appreciated.

bennnnnnnnn9 · October 14, 2020, 7:37am

After getting no response I’ve tried I’ve running WinDbg to debug this is the output I get
Microsoft (R) Windows Debugger Version 10.0.20153.1000 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.

CommandLine: C:\Program Files\Derivative\TouchDesigner\bin\TouchDesigner.exe
Symbol search path is: srv*
Executable search path is:
ModLoad: 00007ff6e7550000 00007ff6e7594000 TouchDesigner.exe
ModLoad: 00007ffb48fb0000 00007ffb491a5000 ntdll.dll
ModLoad: 00007ffb48920000 00007ffb489dd000 C:\WINDOWS\System32\KERNEL32.DLL
ModLoad: 00007ffb46c90000 00007ffb46f57000 C:\WINDOWS\System32\KERNELBASE.dll
ModLoad: 00007ffb466f0000 00007ffb467f0000 C:\WINDOWS\System32\ucrtbase.dll
ModLoad: 00007ffac3030000 00007ffac751a000 C:\Program Files\Derivative\TouchDesigner\bin\libTD.dll
ModLoad: 00007ffb31ee0000 00007ffb31ef9000 C:\WINDOWS\SYSTEM32\VCRUNTIME140.dll
ModLoad: 00007ffb48850000 00007ffb4891d000 C:\WINDOWS\System32\OLEAUT32.dll
ModLoad: 00007ffb33a10000 00007ffb33a28000 C:\Program Files\Derivative\TouchDesigner\bin\zlib1.dll
ModLoad: 00007ffb12a70000 00007ffb12ab2000 C:\Program Files\Derivative\TouchDesigner\bin\libTPC.dll
ModLoad: 00007ffb46930000 00007ffb469cd000 C:\WINDOWS\System32\msvcp_win.dll
ModLoad: 00007ffb22720000 00007ffb2274e000 C:\Program Files\Derivative\TouchDesigner\bin\libIPM.dll
ModLoad: 00007ffb47480000 00007ffb477d5000 C:\WINDOWS\System32\combase.dll
ModLoad: 00007ffb48da0000 00007ffb48ec9000 C:\WINDOWS\System32\ole32.dll
ModLoad: 00007ffb31f30000 00007ffb31fc1000 C:\WINDOWS\SYSTEM32\MSVCP140.dll
ModLoad: 00007ffb48b80000 00007ffb48ca4000 C:\WINDOWS\System32\RPCRT4.dll
ModLoad: 00007ffb47f80000 00007ffb47faa000 C:\WINDOWS\System32\GDI32.dll
ModLoad: 00007ffaf3640000 00007ffaf3a06000 C:\Program Files\Derivative\TouchDesigner\bin\python37.dll
ModLoad: 00007ffb467f0000 00007ffb46812000 C:\WINDOWS\System32\win32u.dll
ModLoad: 00007ffb477e0000 00007ffb4788a000 C:\WINDOWS\System32\ADVAPI32.dll
ModLoad: 00007ffb46820000 00007ffb46929000 C:\WINDOWS\System32\gdi32full.dll
ModLoad: 00007ffb47170000 00007ffb4720e000 C:\WINDOWS\System32\msvcrt.dll
ModLoad: 00007ffb489e0000 00007ffb48b80000 C:\WINDOWS\System32\USER32.dll
ModLoad: 00007ffb473c0000 00007ffb47415000 C:\WINDOWS\System32\SHLWAPI.dll
ModLoad: 00007ffb48ed0000 00007ffb48f6b000 C:\WINDOWS\System32\sechost.dll
ModLoad: 00007ffb487e0000 00007ffb4884b000 C:\WINDOWS\System32\WS2_32.dll
ModLoad: 000001c7e5cc0000 000001c7e5d2b000 C:\WINDOWS\System32\WS2_32.dll
ModLoad: 00007ffb11590000 00007ffb115dc000 C:\Program Files\Derivative\TouchDesigner\bin\boost_python-vc140-mt-1_61.dll
ModLoad: 00007ffb48070000 00007ffb487b1000 C:\WINDOWS\System32\SHELL32.dll
ModLoad: 00007ffb0a300000 00007ffb0a3e6000 C:\Program Files\Derivative\TouchDesigner\bin\iconv.dll
ModLoad: 000000005e6e0000 000000005e854000 C:\Program Files\Derivative\TouchDesigner\bin\icuuc59.dll
ModLoad: 00007ffb47140000 00007ffb47170000 C:\WINDOWS\System32\IMM32.dll
ModLoad: 00007ffb19ec0000 00007ffb19f00000 C:\Program Files\Derivative\TouchDesigner\bin\udt.dll
ModLoad: 00007ffb0a040000 00007ffb0a09d000 C:\Program Files\Derivative\TouchDesigner\bin\libcurl.dll
ModLoad: 00007ffb47fb0000 00007ffb48006000 C:\WINDOWS\System32\WLDAP32.dll
ModLoad: 00007ffb07040000 00007ffb071de000 C:\Program Files\Derivative\TouchDesigner\bin\LIBEAY32.dll
ModLoad: 00007ffb47010000 00007ffb47018000 C:\WINDOWS\System32\Normaliz.dll
ModLoad: 00007ffb46b30000 00007ffb46c8d000 C:\WINDOWS\System32\CRYPT32.dll
ModLoad: 00007ffb0a2a0000 00007ffb0a2f4000 C:\Program Files\Derivative\TouchDesigner\bin\SSLEAY32.dll
ModLoad: 00007ffb269f0000 00007ffb26bbd000 C:\WINDOWS\SYSTEM32\d3d9.dll
ModLoad: 00007ffb226e0000 00007ffb22700000 C:\Program Files\Derivative\TouchDesigner\bin\amd_ags_x64.dll
ModLoad: 00007ffb335c0000 00007ffb335d7000 C:\Program Files\Derivative\TouchDesigner\bin\dvp.dll
ModLoad: 00007ffb44750000 00007ffb44843000 C:\WINDOWS\SYSTEM32\dxgi.dll
ModLoad: 00007ffb31c80000 00007ffb31c8c000 C:\WINDOWS\SYSTEM32\VCRUNTIME140_1.dll
ModLoad: 00007ffb08be0000 00007ffb08c4d000 C:\Program Files\Derivative\TouchDesigner\bin\cudart64_100.dll
ModLoad: 00007ffb37ec0000 00007ffb37ee7000 C:\WINDOWS\SYSTEM32\WINMM.dll
ModLoad: 00007ffb455f0000 00007ffb455fa000 C:\WINDOWS\SYSTEM32\VERSION.dll
ModLoad: 00007ffae7c50000 00007ffae7d75000 C:\WINDOWS\SYSTEM32\OPENGL32.dll
ModLoad: 00007ffb312e0000 00007ffb317ba000 C:\WINDOWS\SYSTEM32\WININET.dll
ModLoad: 00007ffb1e9f0000 00007ffb1ea0e000 C:\Program Files\Derivative\TouchDesigner\bin\libXML.dll
ModLoad: 00007ffb09120000 00007ffb09165000 C:\Program Files\Derivative\TouchDesigner\bin\libTDP.dll
ModLoad: 00007ffaf32b0000 00007ffaf3635000 C:\Program Files\Derivative\TouchDesigner\bin\libsdf.dll
ModLoad: 00007ffaf2f90000 00007ffaf32a8000 C:\Program Files\Derivative\TouchDesigner\bin\libtf.dll
ModLoad: 00007ffaf2be0000 00007ffaf2f84000 C:\Program Files\Derivative\TouchDesigner\bin\libusd.dll
ModLoad: 00007ffb06ef0000 00007ffb07034000 C:\Program Files\Derivative\TouchDesigner\bin\libusdGeom.dll
ModLoad: 00007ffb18540000 00007ffb18557000 C:\Program Files\Derivative\TouchDesigner\bin\Iex-2_3.dll
ModLoad: 00007ffaf8d00000 00007ffaf8fd6000 C:\Program Files\Derivative\TouchDesigner\bin\IlmImf-2_3.dll
ModLoad: 00007ffb05e40000 00007ffb05f3b000 C:\Program Files\Derivative\TouchDesigner\bin\NvFlexReleaseCUDA_x64.dll
ModLoad: 00007ffb06e40000 00007ffb06ee7000 C:\Program Files\Derivative\TouchDesigner\bin\NvFlexExtReleaseCUDA_x64.dll
ModLoad: 00007ffb08a30000 00007ffb08a7b000 C:\Program Files\Derivative\TouchDesigner\bin\libAbc.dll
ModLoad: 00007ffb08710000 00007ffb0875d000 C:\WINDOWS\SYSTEM32\CONCRT140.dll
ModLoad: 00007ffab7810000 00007ffab9d6e000 C:\Program Files\Derivative\TouchDesigner\bin\phonon.dll
ModLoad: 00007ffb06ca0000 00007ffb06ce5000 C:\WINDOWS\SYSTEM32\DINPUT8.dll
ModLoad: 00007ffb06610000 00007ffb066af000 C:\Program Files\Derivative\TouchDesigner\bin\paho-mqtt3a.dll
ModLoad: 00007ffb063c0000 00007ffb06422000 C:\Program Files\Derivative\TouchDesigner\bin\substance_linker.dll
ModLoad: 00007ffb345b0000 00007ffb345b7000 C:\WINDOWS\SYSTEM32\XINPUT9_1_0.dll
ModLoad: 00007ffb054c0000 00007ffb055a9000 C:\Program Files\Derivative\TouchDesigner\bin\substance_sse2_blend.dll
ModLoad: 000001c7e5d90000 000001c7e76a5000 C:\Program Files\Derivative\TouchDesigner\bin\icudt59.dll
ModLoad: 00007ffaf4340000 00007ffaf4509000 C:\Program Files\Derivative\TouchDesigner\bin\NvFlowLibRelease_win64.dll
ModLoad: 00007ffac1510000 00007ffac302f000 C:\Program Files\Derivative\TouchDesigner\bin\Processing.NDI.Lib.x64.dll
ModLoad: 00007ffb12fd0000 00007ffb12ff9000 C:\Program Files\Derivative\TouchDesigner\bin\Spout.dll
ModLoad: 0000000180000000 00000001800fb000 C:\Program Files\Derivative\TouchDesigner\bin\mplEasyBlendSDK.dll
ModLoad: 00007ffaf28b0000 00007ffaf2bd9000 C:\Program Files\Derivative\TouchDesigner\bin\OpenColorIO_2_0.dll
ModLoad: 00007ffad9440000 00007ffad9ef3000 C:\Program Files\Derivative\TouchDesigner\bin\opencv_core320.dll
ModLoad: 00007ffb10d80000 00007ffb10dad000 C:\Program Files\Derivative\TouchDesigner\bin\opencv_highgui320.dll
ModLoad: 00007ffaf26b0000 00007ffaf28a9000 C:\Program Files\Derivative\TouchDesigner\bin\opencv_calib3d320.dll
ModLoad: 00007ffb053b0000 00007ffb054b4000 C:\Program Files\Derivative\TouchDesigner\bin\opencv_stitching320.dll
ModLoad: 00007ffb48cb0000 00007ffb48d8a000 C:\WINDOWS\System32\COMDLG32.dll
ModLoad: 00007ffaf16c0000 00007ffaf1955000 C:\Program Files\Derivative\TouchDesigner\bin\opencv_imgcodecs320.dll
ModLoad: 00007ffb47ed0000 00007ffb47f7e000 C:\WINDOWS\System32\shcore.dll
ModLoad: 00007ffacd7d0000 00007ffacee75000 C:\Program Files\Derivative\TouchDesigner\bin\opencv_imgproc320.dll
ModLoad: 00007ffb04a60000 00007ffb04afe000 C:\Program Files\Derivative\TouchDesigner\bin\opencv_objdetect320.dll
ModLoad: 00007ffb045b0000 00007ffb04605000 C:\Program Files\Derivative\TouchDesigner\bin\opencv_shape320.dll
ModLoad: 00007ffb04960000 00007ffb04a53000 C:\Program Files\Derivative\TouchDesigner\bin\opencv_photo320.dll
ModLoad: 00007ffb04560000 00007ffb045af000 C:\Program Files\Derivative\TouchDesigner\bin\opencv_superres320.dll
ModLoad: 00007ffb035c0000 00007ffb03604000 C:\Program Files\Derivative\TouchDesigner\bin\opencv_videoio320.dll
ModLoad: 00007ffb030a0000 00007ffb03121000 C:\Program Files\Derivative\TouchDesigner\bin\opencv_video320.dll
ModLoad: 00007ffafb700000 00007ffafb7a3000 C:\Program Files\Derivative\TouchDesigner\bin\opencv_videostab320.dll
ModLoad: 00007ffb45b40000 00007ffb45b7b000 C:\WINDOWS\SYSTEM32\IPHLPAPI.DLL
ModLoad: 00007ffb11570000 00007ffb1158f000 C:\Program Files\Derivative\TouchDesigner\bin\NatNetLib.dll
ModLoad: 00007ffafac50000 00007ffafaca6000 C:\Program Files\Derivative\TouchDesigner\bin\HeliosLaserDAC.dll
ModLoad: 000001c7e5ec0000 000001c7e5f0f000 C:\Program Files\Derivative\TouchDesigner\bin\FTD2XX.dll
ModLoad: 00007ffb461d0000 00007ffb461f7000 C:\WINDOWS\SYSTEM32\ncrypt.dll
ModLoad: 00007ffaf9ee0000 00007ffaf9f7c000 C:\WINDOWS\SYSTEM32\DSOUND.dll
ModLoad: 00007ffab5d00000 00007ffab780c000 C:\Program Files\Derivative\TouchDesigner\bin\avcodec-58.dll
ModLoad: 00007ffae5d10000 00007ffae629e000 C:\Program Files\Derivative\TouchDesigner\bin\avformat-58.dll
ModLoad: 00007ffaf9260000 00007ffaf9320000 C:\Program Files\Derivative\TouchDesigner\bin\avutil-56.dll
ModLoad: 00007ffaf91c0000 00007ffaf9258000 C:\Program Files\Derivative\TouchDesigner\bin\swscale-5.dll
ModLoad: 00007ffb46b00000 00007ffb46b27000 C:\WINDOWS\System32\bcrypt.dll
ModLoad: 00007ffaf85a0000 00007ffaf863a000 C:\Program Files\Derivative\TouchDesigner\bin\swresample-3.dll
ModLoad: 00007ffaf5a10000 00007ffaf5b3f000 C:\Program Files\Derivative\TouchDesigner\bin\CFHDCodec.dll
ModLoad: 00007ffae8640000 00007ffae87e1000 C:\Program Files\Derivative\TouchDesigner\bin\PocoFoundation64.dll
ModLoad: 00007ffb10ad0000 00007ffb10aee000 C:\Program Files\Derivative\TouchDesigner\bin\liblz4.dll
ModLoad: 00007ffaf4a90000 00007ffaf4b9c000 C:\Program Files\Derivative\TouchDesigner\bin\PocoNet64.dll
ModLoad: 00007ffb0f9e0000 00007ffb0f9f6000 C:\Program Files\Derivative\TouchDesigner\bin\RPly.dll
ModLoad: 00007ffaf9170000 00007ffaf91b7000 C:\Program Files\Derivative\TouchDesigner\bin\PocoNetSSL64.dll
ModLoad: 00007ffae79c0000 00007ffae7c46000 C:\Program Files\Derivative\TouchDesigner\bin\cfitsio.dll
ModLoad: 00007ffb04f70000 00007ffb04ff4000 C:\WINDOWS\SYSTEM32\MF.dll
ModLoad: 00007ffb14b50000 00007ffb14d0b000 C:\WINDOWS\SYSTEM32\MFPlat.DLL
ModLoad: 00007ffb46a30000 00007ffb46a7d000 C:\WINDOWS\System32\cfgmgr32.dll
ModLoad: 000001c7e5f40000 000001c7e5f43000 C:\WINDOWS\SYSTEM32\LZ32.dll
ModLoad: 00007ffb112d0000 00007ffb113da000 C:\WINDOWS\SYSTEM32\MFReadWrite.dll
ModLoad: 00007ffaf8800000 00007ffaf8844000 C:\Program Files\Derivative\TouchDesigner\bin\tbb.dll
ModLoad: 00007ffb0a000000 00007ffb0a036000 C:\Program Files\Derivative\TouchDesigner\bin\libar.dll
ModLoad: 00007ffb07d20000 00007ffb07d5a000 C:\Program Files\Derivative\TouchDesigner\bin\libarch.dll
ModLoad: 00007ffaf8500000 00007ffaf8595000 C:\Program Files\Derivative\TouchDesigner\bin\libgf.dll
ModLoad: 00007ffaf2580000 00007ffaf26ab000 C:\Program Files\Derivative\TouchDesigner\bin\libvt.dll
ModLoad: 00007ffb2fb30000 00007ffb2fb40000 C:\Program Files\Derivative\TouchDesigner\bin\libwork.dll
ModLoad: 00007ffaf55f0000 00007ffaf565b000 C:\Program Files\Derivative\TouchDesigner\bin\libusdShade.dll
ModLoad: 00007ffae7870000 00007ffae79b1000 C:\Program Files\Derivative\TouchDesigner\bin\libusdImaging.dll
ModLoad: 00007ffb0f910000 00007ffb0f92a000 C:\Program Files\Derivative\TouchDesigner\bin\libAbcCoreFactory.dll
ModLoad: 00007ffae64c0000 00007ffae65db000 C:\Program Files\Derivative\TouchDesigner\bin\libAbcGeom.dll
ModLoad: 00007ffb0ecb0000 00007ffb0ecd6000 C:\Program Files\Derivative\TouchDesigner\bin\libAbcCoreAbstract.dll
ModLoad: 00007ffab02b0000 00007ffab19f6000 C:\Program Files\Derivative\TouchDesigner\bin\realsense2.dll
ModLoad: 00007ffaf1c30000 00007ffaf1cfa000 C:\Program Files\Derivative\TouchDesigner\bin\opencv_features2d320.dll
ModLoad: 00007ffaf42d0000 00007ffaf4337000 C:\Program Files\Derivative\TouchDesigner\bin\libAbcCoreHDF5.dll
ModLoad: 00007ffb1c8a0000 00007ffb1c8ad000 C:\Program Files\Derivative\TouchDesigner\bin\boost_random-vc140-mt-1_61.dll
ModLoad: 00007ffb47a60000 00007ffb47ec7000 C:\WINDOWS\System32\SETUPAPI.dll
ModLoad: 00007ffb1c7f0000 00007ffb1c7fc000 C:\Program Files\Derivative\TouchDesigner\bin\boost_system-vc140-mt-1_61.dll
ModLoad: 00007ffae9d00000 00007ffae9e03000 C:\Program Files\Derivative\TouchDesigner\bin\FaceTrackLib.dll
ModLoad: 00007ffab1a00000 00007ffab5cf7000 C:\Program Files\Derivative\TouchDesigner\bin\xiapi64.dll
ModLoad: 000001c7e6000000 000001c7e6199000 C:\Program Files\Derivative\TouchDesigner\bin\PvAPI.dll
ModLoad: 00007ffaf2370000 00007ffaf2415000 C:\Program Files\Derivative\TouchDesigner\bin\live555.dll
ModLoad: 00007ffaf1610000 00007ffaf16b5000 C:\Program Files\Derivative\TouchDesigner\bin\realsense.dll
ModLoad: 00007ffacf360000 00007ffad031e000 C:\Program Files\Derivative\TouchDesigner\bin\FlyCapture2_v140.dll
ModLoad: 00007ffb0a270000 00007ffb0a296000 C:\Program Files\Derivative\TouchDesigner\bin\openvr_api64.dll
ModLoad: 00007ffae2a20000 00007ffae2dc9000 C:\Program Files\Derivative\TouchDesigner\bin\libajantv2dll.dll
ModLoad: 00007ffb44e20000 00007ffb44e33000 C:\WINDOWS\SYSTEM32\kernel.appcore.dll
ModLoad: 00007ffb43f00000 00007ffb43f2f000 C:\WINDOWS\SYSTEM32\dwmapi.dll
ModLoad: 00007ffb44e40000 00007ffb455d3000 C:\WINDOWS\SYSTEM32\windows.storage.dll
ModLoad: 0000000061d60000 0000000061e32000 C:\WINDOWS\SYSTEM32\MSVCR100.dll
ModLoad: 00007ffb27aa0000 00007ffb27acc000 C:\WINDOWS\SYSTEM32\GLU32.dll
ModLoad: 00007ffb424d0000 00007ffb42733000 C:\WINDOWS\SYSTEM32\d3d11.dll
ModLoad: 000000001e000000 000000001e2ef000 C:\Program Files\Derivative\TouchDesigner\bin\python27.dll
ModLoad: 00007ffaf59c0000 00007ffaf5a0a000 C:\Program Files\Derivative\TouchDesigner\bin\libplug.dll
ModLoad: 00007ffae85d0000 00007ffae8634000 C:\Program Files\Derivative\TouchDesigner\bin\libtrace.dll
ModLoad: 00007ffb0ee60000 00007ffb0ee7d000 C:\Program Files\Derivative\TouchDesigner\bin\libjs.dll
ModLoad: 00007ffb0d3f0000 00007ffb0d405000 C:\Program Files\Derivative\TouchDesigner\bin\libkind.dll
ModLoad: 00007ffae5bb0000 00007ffae5d01000 C:\Program Files\Derivative\TouchDesigner\bin\libpcp.dll
ModLoad: 00007ffb09af0000 00007ffb09b09000 C:\Program Files\Derivative\TouchDesigner\bin\Imath-2_3.dll
ModLoad: 00007ffaf4a40000 00007ffaf4a8a000 C:\Program Files\Derivative\TouchDesigner\bin\Half-2_3.dll
ModLoad: 00007ffb090c0000 00007ffb090d2000 C:\Program Files\Derivative\TouchDesigner\bin\IlmThread-2_3.dll
ModLoad: 00007ffae8570000 00007ffae85d0000 C:\Program Files\Derivative\TouchDesigner\bin\cudart64_92.dll
ModLoad: 00007ffb086f0000 00007ffb08703000 C:\Program Files\Derivative\TouchDesigner\bin\libAbcUtil.dll
ModLoad: 00007ffb45e90000 00007ffb45efa000 C:\WINDOWS\SYSTEM32\MSWSOCK.dll
ModLoad: 00007ffae77e0000 00007ffae7867000 C:\Program Files\Derivative\TouchDesigner\bin\opencv_flann320.dll
ModLoad: 000001c7e60e0000 000001c7e6167000 C:\Program Files\Derivative\TouchDesigner\bin\opencv_flann320.dll
ModLoad: 00007ffb28350000 00007ffb28400000 C:\WINDOWS\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_5.82.19041.488_none_4238de57f6b64d28\COMCTL32.dll
ModLoad: 00007ffae7170000 00007ffae7232000 C:\Program Files\Derivative\TouchDesigner\bin\opencv_ml320.dll
ModLoad: 00007ffb08450000 00007ffb08477000 C:\Program Files\Derivative\TouchDesigner\bin\libusb-1.0.dll
ModLoad: 000000006eb80000 000000006ec53000 C:\Program Files\Derivative\TouchDesigner\bin\libmp3lame-0.dll
ModLoad: 00007ffb45c60000 00007ffb45cab000 C:\WINDOWS\SYSTEM32\powrprof.dll
ModLoad: 000001c7e60f0000 000001c7e613b000 C:\WINDOWS\SYSTEM32\powrprof.dll
ModLoad: 00007ffb2dbd0000 00007ffb2dbf6000 C:\WINDOWS\SYSTEM32\winmmbase.dll
ModLoad: 00007ffae33b0000 00007ffae367c000 C:\Program Files\Derivative\TouchDesigner\bin\libcrypto-1_1-x64.dll
ModLoad: 00007ffae6350000 00007ffae63cf000 C:\Program Files\Derivative\TouchDesigner\bin\libssl-1_1-x64.dll
ModLoad: 00007ffb07c20000 00007ffb07c59000 C:\Program Files\Derivative\TouchDesigner\bin\PocoCrypto64.dll
ModLoad: 00007ffae4a80000 00007ffae4afc000 C:\Program Files\Derivative\TouchDesigner\bin\PocoUtil64.dll
ModLoad: 00007ffadab80000 00007ffadad73000 C:\Program Files\Derivative\TouchDesigner\bin\dbghelp.dll
ModLoad: 00007ffb05e10000 00007ffb05e36000 C:\Program Files\Derivative\TouchDesigner\bin\libsdr.dll
ModLoad: 00007ffaf4280000 00007ffaf42cc000 C:\Program Files\Derivative\TouchDesigner\bin\libAbcCoreOgawa.dll
ModLoad: 00007ffb03b40000 00007ffb03b69000 C:\Program Files\Derivative\TouchDesigner\bin\libAbcCoreLayer.dll
ModLoad: 00007ffae3c50000 00007ffae3d94000 C:\Program Files\Derivative\TouchDesigner\bin\libhd.dll
ModLoad: 00007ffb085e0000 00007ffb085ff000 C:\Program Files\Derivative\TouchDesigner\bin\libpxOsd.dll
ModLoad: 00007ffb04520000 00007ffb0455a000 C:\Program Files\Derivative\TouchDesigner\bin\libusdLux.dll
ModLoad: 00007ffada7e0000 00007ffadab7f000 C:\Program Files\Derivative\TouchDesigner\bin\hdf5.dll
ModLoad: 00007ffb1ee10000 00007ffb1ee1c000 C:\WINDOWS\SYSTEM32\WINUSB.DLL
ModLoad: 0000000010000000 00000000100f3000 C:\Program Files\Derivative\TouchDesigner\bin\libiomp5md.dll
ModLoad: 00007ffaf55c0000 00007ffaf55ed000 C:\WINDOWS\SYSTEM32\VCOMP140.DLL
ModLoad: 00007ffb32610000 00007ffb32628000 C:\WINDOWS\SYSTEM32\NETAPI32.dll
ModLoad: 00007ffb46140000 00007ffb4616c000 C:\WINDOWS\SYSTEM32\Wldp.dll
ModLoad: 0000000061c60000 0000000061d03000 C:\WINDOWS\WinSxS\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.9625_none_08e1c10da83fbc83\MSVCR90.dll
ModLoad: 00007ffae49e0000 00007ffae4a75000 C:\Program Files\Derivative\TouchDesigner\bin\PocoXML64.dll
ModLoad: 00007ffae7780000 00007ffae77d1000 C:\Program Files\Derivative\TouchDesigner\bin\PocoJSON64.dll
ModLoad: 00007ffaf2540000 00007ffaf2573000 C:\Program Files\Derivative\TouchDesigner\bin\libndr.dll
ModLoad: 00007ffb06e20000 00007ffb06e35000 C:\Program Files\Derivative\TouchDesigner\bin\libAbcOgawa.dll
ModLoad: 00007ffb18530000 00007ffb18538000 C:\Program Files\Derivative\TouchDesigner\bin\zlib.dll
ModLoad: 00007ffaf1f00000 00007ffaf1f26000 C:\Program Files\Derivative\TouchDesigner\bin\szip.dll
ModLoad: 00007ffb10e40000 00007ffb112cb000 C:\WINDOWS\SYSTEM32\MFCORE.DLL
ModLoad: 000001c7e61c0000 000001c7e664b000 C:\WINDOWS\SYSTEM32\MFCORE.DLL
ModLoad: 00007ffb45b80000 00007ffb45b8c000 C:\WINDOWS\SYSTEM32\NETUTILS.DLL
ModLoad: 00007ffb2b6e0000 00007ffb2b6e9000 C:\WINDOWS\SYSTEM32\ksuser.dll
ModLoad: 00007ffb46030000 00007ffb4603c000 C:\WINDOWS\SYSTEM32\CRYPTBASE.DLL
ModLoad: 000001c7e76c0000 000001c7e8fd5000 C:\Program Files\Derivative\TouchDesigner\bin\icudt59.dll
ModLoad: 000001c7e61c0000 000001c7e61c3000 C:\WINDOWS\SYSTEM32\LZ32.dll
ModLoad: 000001c7e61d0000 000001c7e621f000 C:\Program Files\Derivative\TouchDesigner\bin\FTD2XX.dll
ModLoad: 000001c7e6230000 000001c7e63c9000 C:\Program Files\Derivative\TouchDesigner\bin\PvAPI.dll
(1b08.5c30): Break instruction exception - code 80000003 (first chance)
ntdll!LdrpDoDebuggerBreak+0x30:
00007ffb49080630 cc int 3 0:000> g ModLoad: 00007ffb46a80000 00007ffb46aff000 C:\WINDOWS\System32\bcryptPrimitives.dll ModLoad: 00007ffaf15c0000 00007ffaf1604000 C:\Program Files\Derivative\TouchDesigner\bin\tbbmalloc.dll ModLoad: 00007ffb46190000 00007ffb461cb000 C:\WINDOWS\SYSTEM32\NTASN1.dll ModLoad: 00007ffb45b20000 00007ffb45b32000 C:\WINDOWS\SYSTEM32\UMPDC.dll ModLoad: 00007ffb46010000 00007ffb46028000 C:\WINDOWS\SYSTEM32\CRYPTSP.dll ModLoad: 00007ffb457c0000 00007ffb457f4000 C:\WINDOWS\system32\rsaenh.dll ModLoad: 00007ffb14a70000 00007ffb14aa0000 C:\WINDOWS\SYSTEM32\RTWorkQ.DLL (1b08.5c30): Unknown exception - code a1a01db1 (first chance) ModLoad: 00007ffb455e0000 00007ffb455ec000 C:\WINDOWS\SYSTEM32\secur32.dll ModLoad: 00007ffb3c970000 00007ffb3cac2000 C:\WINDOWS\SYSTEM32\inputhost.dll ModLoad: 00007ffb41da0000 00007ffb41ef6000 C:\WINDOWS\SYSTEM32\wintypes.dll ModLoad: 00007ffb43930000 00007ffb43a22000 C:\WINDOWS\SYSTEM32\CoreMessaging.dll ModLoad: 00007ffb423d0000 00007ffb424c7000 C:\WINDOWS\SYSTEM32\PROPSYS.dll ModLoad: 00007ffb43250000 00007ffb435aa000 C:\WINDOWS\SYSTEM32\CoreUIComponents.dll ModLoad: 00007ffb44b40000 00007ffb44b73000 C:\WINDOWS\SYSTEM32\ntmarta.dll ModLoad: 00007ffb465a0000 00007ffb465dc000 C:\WINDOWS\SYSTEM32\SSPICLI.DLL ModLoad: 00007ffb43c90000 00007ffb43d2f000 C:\WINDOWS\system32\uxtheme.dll ModLoad: 000001c7eb7f0000 000001c7eba46000 C:\Program Files (x86)\RivaTuner Statistics Server\RTSSHooks64.dll ModLoad: 000001c7eb7f0000 000001c7eba46000 C:\Program Files (x86)\RivaTuner Statistics Server\RTSSHooks64.dll ModLoad: 00007ffb479b0000 00007ffb47a58000 C:\WINDOWS\System32\clbcatq.dll ModLoad: 00007ffb46620000 00007ffb46646000 C:\WINDOWS\SYSTEM32\profapi.dll ModLoad: 00007ffb36840000 00007ffb36f13000 C:\WINDOWS\SYSTEM32\nvapi64.dll ModLoad: 00007ffb3ae00000 00007ffb3af02000 C:\WINDOWS\System32\DriverStore\FileRepository\nvlei.inf_amd64_44c1f1259f0fd059\nvldumdx.dll ModLoad: 00007ffb3fef0000 00007ffb3ff21000 C:\WINDOWS\SYSTEM32\cryptnet.dll ModLoad: 00007ffb469d0000 00007ffb46a30000 C:\WINDOWS\System32\WINTRUST.DLL ModLoad: 00007ffb462e0000 00007ffb462f2000 C:\WINDOWS\SYSTEM32\MSASN1.dll ModLoad: 00007ffb487c0000 00007ffb487dd000 C:\WINDOWS\System32\imagehlp.dll ModLoad: 00007ffaa9820000 00007ffaab23a000 C:\WINDOWS\System32\DriverStore\FileRepository\nvlei.inf_amd64_44c1f1259f0fd059\nvd3dumx.dll ModLoad: 00007ffb43e10000 00007ffb43e24000 C:\WINDOWS\SYSTEM32\resourcepolicyclient.dll ModLoad: 00007ffb40600000 00007ffb406fb000 C:\Windows\System32\AppXDeploymentClient.dll ModLoad: 00007ffadbbc0000 00007ffade558000 C:\WINDOWS\System32\DriverStore\FileRepository\nvlei.inf_amd64_44c1f1259f0fd059\nvoglv64.dll ModLoad: 00007ffb40b40000 00007ffb40b54000 C:\WINDOWS\SYSTEM32\WTSAPI32.dll ModLoad: 00007ffb464a0000 00007ffb464cc000 C:\WINDOWS\SYSTEM32\DEVOBJ.dll ModLoad: 00007ffb47890000 00007ffb479a5000 C:\WINDOWS\System32\MSCTF.dll ModLoad: 00007ffb3c010000 00007ffb3c04b000 C:\WINDOWS\SYSTEM32\dxcore.dll ModLoad: 00007ffb09d50000 00007ffb09ffe000 C:\WINDOWS\system32\nvspcap64.dll ModLoad: 00007ffb44bb0000 00007ffb44c0a000 C:\WINDOWS\SYSTEM32\WINSTA.dll ModLoad: 00007ffb378c0000 00007ffb37b3e000 C:\WINDOWS\SYSTEM32\DWrite.dll ModLoad: 00007ffb37b60000 00007ffb37c0c000 C:\WINDOWS\SYSTEM32\TextShaping.dll ModLoad: 00007ffb2f770000 00007ffb2f781000 C:\WINDOWS\system32\wbem\wbemprox.dll ModLoad: 00007ffb32000000 00007ffb32086000 C:\WINDOWS\SYSTEM32\wbemcomn.dll ModLoad: 00007ffb2ead0000 00007ffb2eae4000 C:\WINDOWS\system32\wbem\wbemsvc.dll ModLoad: 00007ffb2e560000 00007ffb2e66b000 C:\WINDOWS\system32\wbem\fastprox.dll ModLoad: 00007ffb2e8d0000 00007ffb2e8e7000 C:\WINDOWS\SYSTEM32\amsi.dll ModLoad: 00007ffb465e0000 00007ffb4660e000 C:\WINDOWS\SYSTEM32\USERENV.dll ModLoad: 00007ffb2dd50000 00007ffb2ddc9000 C:\ProgramData\Microsoft\Windows Defender\platform\4.18.2009.7-0\MpOav.dll ModLoad: 000000005e860000 000000005e9ab000 C:\WINDOWS\system32\WibuCm64.dll ModLoad: 00007ffb3e8b0000 00007ffb3e9b0000 C:\WINDOWS\system32\WINHTTP.dll ModLoad: 000001c7f5330000 000001c7f54bf000 C:\Program Files\Derivative\TouchDesigner\bin\libAV.dll ModLoad: 000001c7f5330000 000001c7f54bf000 C:\Program Files\Derivative\TouchDesigner\bin\libAV.dll ModLoad: 00007ffb335b0000 00007ffb335b9000 C:\WINDOWS\SYSTEM32\WSOCK32.dll ModLoad: 00007ffb3c870000 00007ffb3c96d000 C:\WINDOWS\SYSTEM32\textinputframework.dll ModLoad: 00007ffb470a0000 00007ffb470a8000 C:\WINDOWS\System32\PsApi.dll ModLoad: 00007ffb42740000 00007ffb42d00000 C:\WINDOWS\SYSTEM32\d2d1.dll ModLoad: 00007ffb3ae00000 00007ffb3af02000 C:\WINDOWS\System32\DriverStore\FileRepository\nvlei.inf_amd64_44c1f1259f0fd059\nvldumdx.dll ModLoad: 00007ffb0a930000 00007ffb0d3e8000 C:\WINDOWS\System32\DriverStore\FileRepository\nvlei.inf_amd64_44c1f1259f0fd059\nvwgf2umx.dll ModLoad: 00007ffad7210000 00007ffad72bc000 C:\Program Files\NVIDIA Corporation\Ansel\NvCameraAllowlisting64.dll (1b08.5c30): Access violation - code c0000005 (first chance) First chance exceptions are reported before any exception handling. This exception may be expected and handled. *** WARNING: Unable to verify checksum for C:\Program Files\Derivative\TouchDesigner\bin\python37.dll *** WARNING: Unable to verify checksum for C:\Program Files\Derivative\TouchDesigner\bin\libTD.dll python37!PyDict_SetItem+0xf: 00007ffaf366b2c3 488b4108 mov rax,qword ptr [rcx+8] ds:00000000`00000008=???

and the code meter control center is giving me

2020-10-14 18:28:53: proxy: system proxy - host: '', user: ''

2020-10-14 18:28:53: AccessControl: Could not find primary domain.
2020-10-14 18:28:53: CodeMeter for Windows (B7.10.4196.501.32.192)
2020-10-14 18:28:53: Running on Microsoft Windows 10 Home 2004, 64-Bit
2020-10-14 18:28:53: Execution path: C:\Program Files (x86)\CodeMeter\Runtime\bin
2020-10-14 18:28:53: Found IPv4 address: 127.0.0.1 | 192.168.1.18 | 192.168.124.1 | 192.168.182.1 | 192.168.99.1
2020-10-14 18:28:53: Found IPv6 address: ::1 | fe80::24a4:8e8d:8936:689f%26 | fe80::2943:628c:8d71:e7d6%20 | fe80::4087:e4de:efe1:6e6d%24 | fe80::54e0:5082:78b3:737%21 | fe80::60bd:66b0:9d05:eadc%11 | fe80::650c:af4:b399:24bf%25 | fe80::9882:6d92:427b:fc2%12 | fe80::a069:28df:c708:d621%23 | fe80::a8a5:db2:c05f:7a90%4
2020-10-14 18:28:53: Used Communication Mode (Client): IPv6 IPv4 SharedMemory
2020-10-14 18:28:53: Used Communication Mode (Server): IPv6 IPv4 SharedMemory
2020-10-14 18:28:53: Used IP address: 127.0.0.1
2020-10-14 18:28:53: Used IP port: 22350
2020-10-14 18:28:53: Used CmWAN port: 22351
2020-10-14 18:28:53: Run as network server: no
2020-10-14 18:28:53: Run as CmWAN server: no
2020-10-14 18:28:53: Run as system service: yes
2020-10-14 18:28:53: TMR-Mode: disabled
2020-10-14 18:28:53: Box Access: use direct access mode
2020-10-14 18:28:54: The list of available CmContainers has been updated!
2020-10-14 18:28:54: The list of available CmContainers has been updated!
2020-10-14 18:28:54: The list of available CmContainers has been updated!
2020-10-14 18:28:54: The list of available CmContainers has been updated!
2020-10-14 18:28:59: Access from local(IPV4) to SubSystem (Handle 18)
2020-10-14 18:28:59: Handle 18 released
2020-10-14 18:29:45: Executing Broadcast for CodeMeter License Servers
2020-10-14 18:29:46: AccessControl: Primary/backup Domain controller search failed with error ‘The list of servers for this workgroup is not currently available’!
2020-10-14 18:29:46: Entry (102327:0) not found - Event WB0200 (ENTRY NOT FOUND), Request IP-Address local(IPV4)(DESKTOP-I3JK7KR\ben__) (SID 0x00) with StationShare Mode
2020-10-14 18:29:46: API Error 200 (ENTRY NOT FOUND) occurred!
2020-10-14 18:29:46: Entry (102327:14 RD=2020-09-24) not found - Event WB0200 (ENTRY NOT FOUND), Request IP-Address local(IPV4)(DESKTOP-I3JK7KR\ben__) (SID 0x00) with StationShare Mode
2020-10-14 18:29:46: API Error 200 (ENTRY NOT FOUND) occurred!
2020-10-14 18:29:46: Entry (102327:13 RD=2020-09-24) not found - Event WB0200 (ENTRY NOT FOUND), Request IP-Address local(IPV4)(DESKTOP-I3JK7KR\ben__) (SID 0x00) with StationShare Mode
2020-10-14 18:29:46: API Error 200 (ENTRY NOT FOUND) occurred!
2020-10-14 18:29:47: Entry (102327:15 RD=2020-09-24) not found - Event WB0200 (ENTRY NOT FOUND), Request IP-Address local(IPV4)(DESKTOP-I3JK7KR\ben__) (SID 0x00) with StationShare Mode
2020-10-14 18:29:47: API Error 200 (ENTRY NOT FOUND) occurred!
2020-10-14 18:29:47: Entry (102327:16 RD=2020-09-24) not found - Event WB0200 (ENTRY NOT FOUND), Request IP-Address local(IPV4)(DESKTOP-I3JK7KR\ben__) (SID 0x00) with StationShare Mode
2020-10-14 18:29:47: API Error 200 (ENTRY NOT FOUND) occurred!
2020-10-14 18:29:47: Entry (102327:17 RD=2020-09-24) not found - Event WB0200 (ENTRY NOT FOUND), Request IP-Address local(IPV4)(DESKTOP-I3JK7KR\ben__) (SID 0x00) with StationShare Mode
2020-10-14 18:29:47: API Error 200 (ENTRY NOT FOUND) occurred!
2020-10-14 18:29:47: Entry (102327:11 RD=2020-09-24) not found - Event WB0200 (ENTRY NOT FOUND), Request IP-Address local(IPV4)(DESKTOP-I3JK7KR\ben__) (SID 0x00) with StationShare Mode
2020-10-14 18:29:47: API Error 200 (ENTRY NOT FOUND) occurred!
2020-10-14 18:33:34: Executing Broadcast for CodeMeter License Servers
2020-10-14 18:33:35: Entry (102327:0) not found - Event WB0200 (ENTRY NOT FOUND), Request IP-Address local(IPV4)(DESKTOP-I3JK7KR\ben__) (SID 0x00) with StationShare Mode
2020-10-14 18:33:35: API Error 200 (ENTRY NOT FOUND) occurred!
2020-10-14 18:33:35: Entry (102327:14 RD=2020-09-24) not found - Event WB0200 (ENTRY NOT FOUND), Request IP-Address local(IPV4)(DESKTOP-I3JK7KR\ben__) (SID 0x00) with StationShare Mode
2020-10-14 18:33:35: API Error 200 (ENTRY NOT FOUND) occurred!
2020-10-14 18:33:35: Entry (102327:13 RD=2020-09-24) not found - Event WB0200 (ENTRY NOT FOUND), Request IP-Address local(IPV4)(DESKTOP-I3JK7KR\ben__) (SID 0x00) with StationShare Mode
2020-10-14 18:33:35: API Error 200 (ENTRY NOT FOUND) occurred!
2020-10-14 18:33:35: Entry (102327:15 RD=2020-09-24) not found - Event WB0200 (ENTRY NOT FOUND), Request IP-Address local(IPV4)(DESKTOP-I3JK7KR\ben__) (SID 0x00) with StationShare Mode
2020-10-14 18:33:35: API Error 200 (ENTRY NOT FOUND) occurred!
2020-10-14 18:33:35: Entry (102327:16 RD=2020-09-24) not found - Event WB0200 (ENTRY NOT FOUND), Request IP-Address local(IPV4)(DESKTOP-I3JK7KR\ben__) (SID 0x00) with StationShare Mode
2020-10-14 18:33:35: API Error 200 (ENTRY NOT FOUND) occurred!
2020-10-14 18:33:35: Entry (102327:17 RD=2020-09-24) not found - Event WB0200 (ENTRY NOT FOUND), Request IP-Address local(IPV4)(DESKTOP-I3JK7KR\ben__) (SID 0x00) with StationShare Mode
2020-10-14 18:33:35: API Error 200 (ENTRY NOT FOUND) occurred!
2020-10-14 18:33:35: Entry (102327:11 RD=2020-09-24) not found - Event WB0200 (ENTRY NOT FOUND), Request IP-Address local(IPV4)(DESKTOP-I3JK7KR\ben__) (SID 0x00) with StationShare Mode
2020-10-14 18:33:35: API Error 200 (ENTRY NOT FOUND) occurred!

ben · October 14, 2020, 9:37am

Apologies, it was Thanksgiving holiday in Canada and our offices were closed. Someone will check the dump file shortly, thanks for your patience.

malcolm · October 14, 2020, 7:35pm

The crash is occurring on startup trying to get the Python libraries going. Do you have Python installed on your system as well? Do you have PYTHONPATH or other python related env variables set?

bennnnnnnnn9 · October 14, 2020, 8:06pm

Yeah I have an install of Anaconda3 which is where the python path is set to
PYTHONPATH = D:\Users\ben\Anaconda3\Lib; D:\Users\ben\Anaconda3\DLLs;

Should I add TD python to this as well?

bennnnnnnnn9 · October 14, 2020, 8:07pm

Just added C:\Program Files\Derivative\TouchDesigner\bin\Lib to the PYTHONPATH and it worked thankyou very much for your help!

malcolm · October 14, 2020, 8:18pm

Thanks for letting us know. Did you add it at the start or end of the path?

bennnnnnnnn9 · October 14, 2020, 8:20pm

At the start so it now reads:

PYTHONPATH: C:\Program Files\Derivative\TouchDesigner\bin\Lib;D:\Users\ben\Anaconda3\Lib;D:\Users\ben\Anaconda3\DLLs;

rob · December 12, 2020, 2:38am

This will automatically be handled in builds 2020.44730 and later.
Cheers

Thaxter · November 29, 2023, 1:31am

Yeah it doesn’t seem like it at all.

snaut · November 29, 2023, 11:54am

Hi @Thaxter,

could you be a bit more specific on your issue?

cheers
Markus