RESOLVED: TouchKey Frozen Screen

I just installed Touch Designer on my macbook pro and am having difficulties getting it to launch. I have a mid 2009 macbook pro with 2.93ghz dual core intel 8g DDR3 and Nvidia 9400M and 9600M GT graphics cards. Running Windows 7 64bit ultimate SP1.

Upon launching touch designer it shows the normal startup screen then tries to open up TouchKey so I can activate. As soon as I see touchkey pop up in the menu bar it freezes the section of my screen that it would normally occupy thus prohibiting me from viewing the contents of the window. Also the icon in the system tray is a common caution symbol with the yellow triangle with a black exclamation point in the middle.

Has anyone experienced anything similar to this? Any suggestions as to things I might try? I’ve already tried reinstalling windows and reinstalling bootcamp and the nvidia drivers several times.

Cheers,

-Matt

This sounds like you just haven’t put in your Touch Licence yet?!?
The icon in the system tray is understandable… and yes, the Touch window will block whatever is underneath it, but you should be able to move it around and enter text into the textfields ??

No, the problem is that I can’t see the text fields that are suppose to fill the window. When TouchKey Launches it freezes whatever is onscreen in the area the the TouchKey window occupies and if I move the window it just moves that frozen screen capture with it.

If I were somehow able to activate touch another way…

What video driver version do you have installed? If the key window is freezing then it’s likely that Touch would also freeze, so we need to sort that issue out first.

Can you try upgrading your drivers?

Got it! Ended up being the Bootcamp Drivers. Originally I had tried to install the bootcamp 3.2 drivers off the apple website and instal them like that but I ended up having to install the drivers off the osx cd then upgrade to 3.1 off the website followed by 3.2.

Thanks for the help!

-Matt