Hi, I’m consistently seeing crashes on my Mac every time my computer goes to sleep. When I try to go back to work, TD is frozen and unresponsive. I have to force quit it in order to regain control. This is quite disruptive to my daily workflow. This was happening in previous versions of TD and previous versions of MacOS too.
It would save me so much time and I would be forever grateful if you could resolve this
Touchdesigner Commercial
64-bit Build 2022.33910
MacOS Ventura 13.5.1 (22G90)
Model Name: MacBook Pro (14-inch, 2021)
Model Identifier: MacBookPro18,4
Model Number: Z15H0013ZD/A
Chip: Apple M1 Max
Total Number of Cores: 10 (8 performance and 2 efficiency)
Memory: 64 GB
System Firmware Version: 8422.141.2
OS Loader Version: 8422.141.2
You can find the crash reports via Applications->Utilities->Console. Look for a TouchDesigner crash report under Crash Reports in macOS 10.15 or later, and under User Reports in macOS 10.14.
Open a blank TD project (nothing is there, not even the default jellybean stuff).
Close laptop. Step away for some time (today it was 4 hours).
Open laptop, TD is frozen.
No crash reports listed for today when this happened.
However this is a Diagnostics Report created around the time just after I closed the laptop.
@hekuli Could you check in the Console log for anything named TouchDesigner where Michel mentioned in the post above.
We can’t easily reproduce, I have the same spec 14" macbook and tested sleeping for 6-7 hours last night, worked fine. However, I am running macOS 13.5.2, the lastest and one ahead of you.
There are a lot of different sleep options as well which could be a difference. Here are my settings under ‘Battery’ preferences.
Thanks for looking into this. The only other Touchdesigner things I see in the Console are under the “Diagnostic Reports” sidebar. This is another one logged just before the one I sent previously.
And here’s a screenshot of my battery settings. Not sure if it matters, but I believe this issue happens regardless of if I’m plugged into power or not. However but with the incident I reported, it was definitely plugged in the whole time.
Hi @ben
I’ve updated to the latest MacOS (Ventura 13.5.2 (22G91)). Still seeing the same problem.
These are the only 3 entries in the Console after closing my laptop with a blank project open. Again I came back and everything with TD was completely frozen and I had to force kill it.
I never see this behavior with any other applications. I don’t believe I have any weird sleep settings, and I’m not running any kind of apps/services that I think would interfere with the process.
Hi, thanks, those don’t give us any useful debug information however.
Next time it crashes / freezes, before force quitting go to the Activity Monitor, select TouchDesigner app and from teh action menu select “spindump”. Send this to us and we might be able to see more about where it is crashing.
We’ve had the 3 people with macbooks here at Derivative try to replicate this and are unable to. It could likely be a conflict with some service, driver, or process you have installed but unfortunately there isn’t much to go on right now.
I updated to the latest MacOS as stated in my previous post. I only had that one crash. Since then I haven’t experienced this problem. Not sure if the OS update helped or what… b/c it’s strange that it’s ok now, but did crash 1 time. Anyway, seems ok for now.
