SOLVED: Network crashing with no .dmp file to share

Bugs
1

Hi there,

I’ve been working for a while on a non-commercial license and then decided to go back to my commercial version to see if it supports the things I’ve been up to (I know this isn’t really a standard development method…), and my show network now crashes with a vulkan device error and mentions that I should get in touch. In the past I’ve been able to email the network to your team and would love to do the same again.

The main issue I think is that I’m running 2022.35280 commercial and perhaps some of the way I wrote my extensions is breaking things.

Let me know how I proceed and I’ll get right on it!

Cheers

2

Hey @humbletang

I’m not sure you’ll get much support for that workflow, without .dmp or .toe file shared.

I’ll share the following in case that helps:

As a first step, make sure that all your drivers, including integrated graphic drivers, are up to date and that your machine is free of bloatware.

The Bulk Crap Uninstaller helps in identifying unwanted or unneeded software: https://www.bcuninstaller.com/

Find the latest driver for your GPU at Official Drivers | NVIDIA
or use Nvidia Geforce Experience Update Drivers & Optimal Playable Settings

You can also make sure that your integrated GPU is running on the latest version available via Intel Driver Assistant.

You can use the AMD Adrenalin if you have an AMD Integrated GPU, in minimal install mode, via https://www.amd.com/en/technologies/software

:zap::zap::zap: If your machine comes with a proprietary power management software (From Asus, Dell / Alienware… etc), make sure that it’s setup properly to run TouchDesigner on the Nvidia / AMD DEDICATED GPU when plugged to power. Otherwise, it’s likely that TouchDesigner would run on the integrated graphics, hence it is important to also make sure your integrated graphics are up to date.

3

I think this got solved when I went to a machine with a little more up to date graphics drivers. Thanks for looking into this for me!

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