SOLVED: Random Crashes - Machine Specific

Hello there! I’m running into a really strange issue with a TouchDesigner installation at a client site. I have run this same project on other machines without issue, so I am suspecting there’s a hardware issue with the PC. I was curious if the dmp files might help confirm or negate that theory.

This is a simple coloring book application that uses the MediaPipe plugin for body tracking and then draws to screen based on the hand positions of the tracked bodies. It works wonderfully on just about any PC but the client’s production machine. (Figures, right?)

The app will run fine for a while but eventually just crashes, most recently with a “cpu out of memory” error. I have to think that if there was a memory leak in the code, it would happen on other machines.

So long story short, I am hoping that the dmp files might help illuminate what’s going on. Thanks in advance for any assistance you can provide!

td-dmp.zip (188.3 KB)

Hey,

Yes, these .dmp files indicate a hardware failure. I assume you have a 13000/14000 Gen Intel GPU, and are suffering from the common failures that are occurring on those. You’ll want to replace the CPU and make sure you install the latest BIOS for your motherboard

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Appreciate it, Malcolm. Thanks for confirming my suspicion!