TD files not opening on my M2 Macbook

Bugs
1

Hey y’all.

Yesterday I started having this issue where some of my .toe files won’t open. They freeze at the splash screen on 100%. It’s only some files, however if I put them on another PC/Mac they open no problem (so not corrupt). I can’t think of anything unique about these .toe files, (as a reference, I made all of them on the original machine I’m trying to open them on, my M2 Max Macbook)

I’ve tried restarting my laptop multiple times, uninstalling touch, removing my key license from my device, uninstalling code meter, etc. I’m totally lost and have no idea how to proceed. I’ve even opened these files on other machines, resaved them, ported them back to my Macbook and they refuse to open. Same issue, just getting stuck at 100% on splash screen.

not sure if this is a TD problem or a problem with my Mac. ANY HELP WOULD BE GREAT. thanks

(cant upload file right now due to this being my first post/new to forum)

2

Hi - sorry to hear you’re having issues.

If you open the Console app (usually in /Applications/Utilities), do you see any Spin Reports for TouchDesigner (Spin Reports is one of the sections on the left navigation panel)?

If you do, please could you send those to support@derivative.ca and reference this forum thread. If you don’t, if you could cause TouchDesigner to hang and then force one to be generated using these instructions.

If you could also attach a sample of the project files that causes TouchDesigner to hang, that would help.

Thanks - hopefully we can get to the bottom of this.

3

Hi - Thanks so much for the reply! I forced a Spindump Report through Activity Monitor. I attached the project file causing this issue, and I emailed support withe Spin Report. Hopefully this is helpful. I appreciate you !!!

VideoSKetch7.1.toe (70.2 KB)

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