touch designer unable to open

When I initially downloaded the program, i was able to open and make my account but when I went to open it the second day, it said the application was unable to start correctly. I upgraded my graphics driver from the nvidia website and still it is not working. I am not sure why this issue is happening now since I was able to open, sign up and create my account.

my computer is windows 11 aorus 15 xe4

Nvidia geforce rtx 3070 Ti Laptop GPU

Hello,

As a first step, make sure that all your drivers, including integrated graphic drivers, are up to date and that your machine is free of bloatware.

Make sure that TouchDesigner is fully up to date to the latest stable build available.

The Bulk Crap Uninstaller helps in identifying unwanted or unneeded software: https://www.bcuninstaller.com/

Find the latest driver for your GPU at Official Drivers | NVIDIA
or use Nvidia Geforce Experience Update Drivers & Optimal Playable Settings

You can also make sure that your integrated GPU is running on the latest version available via Intel Driver Assistant.

You can use the AMD Adrenalin if you have an AMD Integrated GPU, in minimal install mode, via Drivers and Support for Processors and Graphics

:high_voltage::high_voltage::high_voltage: If your machine comes with a proprietary power management software (From Asus, Dell / Alienware.. etc), make sure that it’s setup properly to run TouchDesigner on the Nvidia / AMD DEDICATED GPU when plugged to power. Otherwise, it’s likely that TouchDesigner would run on the integrated graphics, hence it is important to also make sure your integrated graphics are up to date.

If the issue persists, try to generate a dump using Using WinDbg to Debug Crashes - Derivative