TouchDesigner.exe - Application Error (0xc0000142)

Bugs
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1

Hello! Trying to install TouchDesigner 2025.32280 on a Windows 11 machine, and encountering a startup error on launch. Error states:

TouchDesigner.exe - Application Error
The application was unable to start correctly (0xc0000142). Click OK to close the application.

Even though it says to click ok the window is unresponsive. I see that others have encountered similar issues with other versions, but I have found no solution. Up until this point I have tried:

  • Uninstalling - Reinstalling the Full Version
  • Uninstalling - Reinstalling the Web Version
  • Uninstalling - Reinstalling the Web Version in “minimal” configuration

All the above have the same output. System info below:

OS:            Microsoft Windows 11 Pro
OS Version:    10.0.26100 N/D build 26100
Processor:     AMD64 Family 25 Model 24 Stepping 1 AuthenticAMD ~4001 Mhz
Graphics Card: NVIDIA RTX 4000 Ada Generation
2

Hello,

As a first step, make sure that all your drivers, including integrated graphic drivers, are up to date and that your machine is free of bloatware.

Make sure that TouchDesigner is fully up to date to the latest stable build available.

The Bulk Crap Uninstaller helps in identifying unwanted or unneeded software: https://www.bcuninstaller.com/

Find the latest driver for your GPU at Official Drivers | NVIDIA
or use Nvidia Geforce Experience Update Drivers & Optimal Playable Settings

You can also make sure that your integrated GPU is running on the latest version available via Intel Driver Assistant.

You can use the AMD Adrenalin if you have an AMD Integrated GPU, in minimal install mode, via Drivers and Support for Processors and Graphics

:high_voltage::high_voltage::high_voltage: If your machine comes with a proprietary power management software (From Asus, Dell / Alienware.. etc), make sure that it’s setup properly to run TouchDesigner on the Nvidia / AMD DEDICATED GPU when plugged to power. Otherwise, it’s likely that TouchDesigner would run on the integrated graphics, hence it is important to also make sure your integrated graphics are up to date.

If the issue persists, try to generate a dump using Using WinDbg to Debug Crashes - Derivative

3

Hi @JetXS, thanks for the quick response.

I followed your guide as closely as possible, and I was still unable to launch 2025.32280. Now, as a last resort I tried installing 2025.32460 and that launched with no issue whatsoever.

Once that worked, I tried uninstalling 32460, and reinstalling 32280, and that works too now.

Things I’ve done from your suggestions:

  • Update NVIDIA drivers
  • Update all PC drivers

but what seemed to do the trick was to install the most recent version and then revert back to the needed version.

If you want to investigate this issue further let me know, I can provide additional info / logs.