Hi, I’m creating this topic because I couldn’t find any post with the same issue I have.
I just installed TouchDesigner 2023.11880. When I try to launch it, nothing happens.
My specs are :
AMD Ryzen 7 5800H
AMD Radeon RX 6600M
All my drivers are up to date.
While looking through the Windows’ Event Viewer, I found this error everytime I try to launch TouchDesigner :
Faulting application name: TouchDesigner.exe, version: 1.0.0.1, time stamp: 0x668c5640
Faulting module name: amdxc64.dll, version: 31.0.21912.14, time stamp: 0x65cf0826
Exception code: 0xc0000005
Fault offset: 0x00000000000a331f
Faulting process id: 0x0x2E4C
Faulting application start time: 0x0x1DB054A2BD5ED96
Faulting application path: C:\Program Files\Derivative\TouchDesigner\bin\TouchDesigner.exe
Faulting module path: C:\WINDOWS\System32\DriverStore\FileRepository\u0403852.inf_amd64_63c1d613d771eff0\B400781\amdxc64.dll
Report Id: 0cd3afad-2339-47ef-b21e-bd2e29331d3e
Faulting package full name:
Faulting package-relative application ID:
The problem seems to be coming from one of AMD’s DLLs.
Error 5 corresponds to permissions issues, so I tried to run TouchDesigner as administrator but I still have the same problem.
Do you know how I could fix this issue ?
Thanks.