Video Device Out + AJA Io 4K Plus

Hi, I’m evaluating output 4K video using AJA Io 4k Plus.
Video Device Out TOP doesn’t work over HD resolution(single link).
The error message says that the firmware doesn’t support it, but I’m able to out 4K using AJA Control room.
I attach an error message capture.
Best regards.

OS Windows 10 Pro (20H2)
CPU Intel(R) Core™ i7-8850H CPU @ 2.60GHz 2.59 GHz
RAM 64.0 GB
GPU NVIDIA Quadro P5200

TouchDesigner 2021.15020
AJA-Software Windows_v16.1